77p Privacy Policy — How Your Information Is Protected

77p ("we", "us", "our") takes the privacy of its members seriously. This Privacy Policy ("Policy") explains what information is collected when you use the 77p website and mobile app, how that information is used, and how you can control it.

By using any 77p service, you are considered to have agreed to this Privacy Policy. It is important to read it carefully before registering.

This Policy is aligned with international data protection standards (GDPR and related legislation). If you have any questions, please reach out to our support team.

77p collects certain information in order to deliver its services effectively. The details of that information are outlined below:

77p collects information through a number of methods:

Directly from you

• Information provided when completing the registration form.
• Documents submitted during KYC verification.
• When making a deposit or withdrawal.
• During interactions with the support team.
• When participating in promotional offers.

Automatically

• Through cookies and tracking technologies while browsing the website or app.
• Gaming logs and activity are recorded during gameplay.
• IP address and device information at the time of login.

77p uses the information it collects exclusively for the following purposes:

Service Operations

• Account creation and management.
• Processing deposits and withdrawals.
• Managing gaming sessions.
• Providing customer support.

Security and Compliance

• Identity verification and fraud prevention.
• Meeting international legal obligations.
• Monitoring of suspicious transactions.
• Preventing access by minors.

Service Improvement

• Personalizing your gaming experience.
• Platform performance improvements.
• Planning new features.
• Responsible gaming monitoring.

Contact

• Transaction confirmation notifications.
• Security alerts.
• Promotional offers (where consent has been given).
• Notice of changes to terms and conditions.

77p does not sell your information to third parties. However, limited data may be shared with trusted partners as necessary to deliver our services:

Payment Processors

Payment gateways and mobile banking providers receive the necessary transaction details to process deposits and withdrawals. They follow the same strict data protection standards as 77p.

Game Software Providers

Third-party providers operating Live Casino and gaming software receive only the minimum data necessary. They are not permitted to store or identify personal information individually.

Legal Reasons

Information may be disclosed in response to a court order, regulatory requirement, or lawful request from law enforcement. Where possible, the member will be notified in advance.

77p uses industry-standard technology and processes to keep your data secure. The core pillars of our security framework are:

Technical Security

• 256-bit SSL Encryption: All data transfers are encrypted.
• Firewall Protection: Multi-layer firewall protection against unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Data Masking: Sensitive information (such as payment numbers) is partially masked.

Organizational Security

• Restricted staff access — only authorized personnel can access data.
• Regular staff training and data protection audits.
• An incident response plan is always in place and ready.

77p uses cookies on its website and app. Cookies are small text files stored on your device that help recognize you on return visits.

Types of Cookies Used by 77p

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To analyze user behavior and enhance the platform.
• Security Cookies: To detect fraud and prevent unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

77p does not retain data longer than necessary. Retention periods are determined by the type of information:

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
• Transaction History: Up to 7 years (as required by financial regulatory obligations).
• KYC Documents: 5 years after account closure.
• Session Logs: 90 days.
• Cookie Data: Based on cookie type — session cookies are deleted when the browser is closed; persistent cookies last 30–365 days.

You have certain fundamental rights regarding your personal data, which 77p respects:

77p strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors.

If a minor has registered by mistake and this comes to our attention, the account will be closed immediately and all associated data deleted.

If you believe a minor is using 77p, please contact our support team — we will take immediate action.

77p may update this Privacy Policy from time to time. Members will be notified of significant changes in advance via email or through the platform.

The "Last Updated" date at the top of the policy is kept current at all times. Continued use of 77p after any changes constitutes acceptance of the updated policy.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact 77p:

• Email: [email protected] (general inquiries)
• Live Chat: Directly within the platform, 24/7
• Response Time: Email responses within 24–48 hours; urgent matters handled instantly via live chat

For more information, please see our Terms and Conditions and Responsible Gaming Also read this page.