77p FAQ — Common Questions, Answers & Support Guide in English

The minimum deposit amount at 77p is BDT 500. This may vary depending on the payment method. Both Mobile Banking and bank transfer are supported.

Mobile banking deposits are typically credited to your account within 5–15 minutes. Bank transfers may take up to 30 minutes. During peak hours, processing may take a little longer.

77p does not charge any additional fees for deposits. However, your mobile banking provider or bank may apply their own transfer charges, which are set and collected by the respective service provider.

77p supports deposits via Mobile Banking, bank transfer, and electronic wallets. For a full list of available methods, visit the deposit page.

First, confirm that the transaction was successful on your payment app. Wait 15–30 minutes, then refresh the page. If the balance still hasn't updated, contact support chat with your transaction ID and a screenshot.

The daily deposit limit varies by account verification level. Completing full KYC verification unlocks higher limits. You can also set your own deposit limit for responsible gaming.

A 100% welcome bonus is automatically credited to your account on your first deposit. For other bonuses, apply any promo code before making your deposit. Full bonus terms and conditions are available on the Bonus page.

The minimum withdrawal amount at 77p is BDT 300. KYC verification must be completed and all bonus wagering requirements must be met before a withdrawal can be processed.

Withdrawals on verified accounts are typically processed within 3–30 minutes. During peak hours, it may take up to 2 hours. Processing times may be slightly longer between midnight and 6:00 AM.

Common reasons for withdrawal rejection include: incomplete KYC, unmet bonus wagering requirements, mismatched payment account details, or suspicious activity. Contact support to find out the specific reason for your rejection.

Withdrawals are sent only to a payment account registered in your name. Withdrawals to third-party accounts are not permitted. Add your payment method in Account Settings before making your first withdrawal.

77p generally does not charge withdrawal fees. However, your payment provider may apply their own charges. Full details on withdrawal fees can be found on the Terms & Conditions page.

Standard members can make up to 3 withdrawals per day. VIP members have a higher limit. Check your account settings for full details.

A withdrawal request that is still "processing" may be cancelled by contacting support. Once it shows as "completed", cancellation is no longer possible.

Your first deposit with 77p automatically earns you a 100% welcome bonus. The minimum deposit is BDT 500. The maximum bonus is BDT 5,000. The bonus is credited within 5 minutes of your deposit being confirmed.

Wagering means you need to place a certain amount in bets before you can withdraw a bonus. For example, a BDT 500 bonus with a 10x wagering requirement means you need to place BDT 5,000 in bets. Full details are listed in each bonus's terms and conditions.

Most bonuses can be used across all games, but some may be restricted to specific game categories. The eligible games will be listed in the bonus details.

Yes, most bonuses have an expiry period — typically 7 to 30 days. If the wagering requirements are not met within that time, the bonus will be forfeited. The countdown begins from the moment the bonus is credited to your account.

A reload bonus is a bonus available after your first deposit. You'll generally receive a set percentage on top of your weekly or monthly deposits. Check the Promo page for current reload offers.

Cashback means you get back a percentage of your losses. For example, if you lose BDT 1,000 with a 10% cashback offer, you get BDT 100 back. Cashback is generally paid out weekly, and VIP members receive a higher cashback rate.

Yes, accepting a bonus is entirely optional. Once you claim a bonus, you will not be able to withdraw until the wagering requirements are fulfilled. For this reason, many players prefer to skip the bonus and play with their deposit directly. You can opt out of a bonus at the time of deposit.

You earn a referral bonus when someone you refer registers on 77p and makes their first deposit. Your unique referral code can be found in your account dashboard.

77p offers: slots (1,000+), fish shooting games, Live Casino (baccarat, roulette, blackjack), Sports Betting (cricket, football, tennis), e-sports betting, and lottery.

Yes, all 77p games are fully optimized for mobile and tablet. You'll enjoy a smooth gaming experience on both Android and iOS. Downloading the app delivers even better performance.

If a game session disconnects, you can usually reconnect and resume. If a slot disconnects mid-spin, the game provider's system automatically determines the result. Your bet amount is not lost.

Yes, 77p's Live Casino games are streamed in real time with live dealers via live video streaming. We use platforms from world-class providers such as Evolution Gaming and Pragmatic Play Live.

Bet on 30+ sports including cricket, football, tennis, basketball, and hockey. Live betting lets you place bets on matches already in progress. All major tournaments are covered, including IPL, BPL, and the World Cup.

Yes, all games on 77p are powered by RNG (Random Number Generator) technology, ensuring completely fair and unpredictable outcomes. The licensing authority conducts regular audits.

In Fish Game, larger fish are worth more points but require more shots. Set a budget before you play and be strategic — don't burn through ammo on a single target. Each fish's point value is displayed within the game.

For any in-game issues, contact 77p via live support chat right away. Providing the game name, round ID, or a screenshot helps us resolve the issue faster. If a lost bet is confirmed to be an error, a refund will be arranged.

Yes, 77p uses 256-bit SSL encryption to keep all data secure. Your personal and financial information is never sold or transferred to third parties. See our Privacy Policy for full details.

Go to Account Settings and click the "Security" tab. Select the OTP method under "Two-Step Verification". Confirm with the code sent to your mobile. From then on, you'll be required to enter an OTP at every login.

Change your password immediately and enable 2FA. If you can't access your account, contact 77p Support right away — they can temporarily lock the account.

Yes, 77p is a licensed and regulated online gaming platform. The license ensures the platform operates to established standards and regulations, protecting the interests of all members.

Always verify the website URL — only use 77p.pro. Official 77p will never ask for your password by phone or SMS. Do not click unknown links. Report any suspicious messages to support.

No, your gaming history and financial information are completely confidential. Data may only be shared with regulatory authorities when legally required, and strictly in accordance with due legal process.

Change your password immediately and notify support. Take screenshots of any suspicious transactions. The support team will investigate and take the necessary steps to help recover any losses.